Privacy Policy
Your Data. Our Responsibility.

Who We Are

pkr998 is an internationally licensed online casino and sports betting platform accessible at https://pkr998.club. We operate the pkr998 Platform and are the data controller responsible for the personal information you provide when you register, deposit, wager, or otherwise interact with our services.

This Privacy Policy applies to all players, visitors, and users of the pkr998 Platform, regardless of the device or method of access. It covers all personal data collected through the website, mobile-optimised interface, live chat, email communications, and any other channel through which you engage with pkr998.

If you have any questions about this Privacy Policy or about how pkr998 handles your personal data, you may contact our support team at any time via live chat on the Platform or by email. Contact details are provided in Section 14 of this Policy.

Data We Collect

pkr998 collects the minimum personal data necessary to provide you with a safe, legal, and enjoyable gaming experience. The categories of personal data we may hold about you are set out in the table below.

How We Collect Your Data

pkr998 collects personal data through the following means:

• Direct registration: When you create your pkr998 account, you voluntarily provide your name, date of birth, email address, and Pakistani mobile number.
• KYC submissions: When you submit identity and address verification documents to unlock withdrawals, those documents and the data within them are collected and stored securely.
• Deposits and withdrawals: When you transact via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, transaction reference data is recorded in connection with your account.
• Platform usage: As you navigate pkr998, our systems automatically collect technical data including your IP address, device identifiers, browser configuration, and session activity logs.
• Cookies and similar technologies: First-party cookies set by pkr998 collect session identifiers and limited analytics data. See Section 7 for full details.
• Customer support interactions: When you contact us via live chat or email, the content of those communications is recorded and associated with your account.
• Responsible gaming tools: When you set deposit limits, request a cooling-off period, or self-exclude, the details of those actions are recorded and enforced.

pkr998 does not purchase personal data from third-party data brokers or obtain personal data from social media platforms without your express consent.

How We Use Your Data

pkr998 uses the personal data we hold about you for the following purposes:

1. Account creation and management: To set up and maintain your pkr998 player account, including processing your registration, authenticating your login sessions, and managing your account preferences.
2. Identity and age verification: To confirm that you are who you say you are and that you meet our minimum age requirement of 21 years. This is a regulatory and responsible gaming obligation.
3. Payment processing: To process deposits and withdrawals in PKR via your chosen payment method, and to maintain an accurate financial record of all transactions on your account.
4. Anti-money laundering (AML) and fraud prevention: To monitor account activity for patterns indicative of fraud, money laundering, or other financial crime, and to comply with applicable AML obligations.
5. Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance through our 24/7 Pakistan-based support team.
6. Responsible gaming: To monitor gameplay patterns that may indicate problem gambling, to enforce self-imposed limits and exclusions, and to deliver responsible gaming interventions where appropriate.
7. Platform security: To detect and prevent unauthorised account access, bonus abuse, multi-accounting, and other prohibited conduct outlined in our Terms and Conditions.
8. Legal compliance: To comply with applicable laws, regulations, and lawful requests from regulatory or law enforcement authorities.
9. Marketing communications: To send you promotional offers, bonus notifications, and product updates — but only where you have opted in to receive such communications. You may opt out at any time.
10. Product improvement: To analyse aggregate, anonymised usage data for the purpose of improving the pkr998 platform, game selection, and overall player experience.

pkr998 will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or establishing a new lawful basis for such processing.

Legal Basis for Processing

pkr998 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: Processing required to perform our contract with you — including operating your account, processing transactions, and providing access to games and sports betting markets.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML obligations, and cooperation with regulatory and law enforcement authorities.
• Legitimate interests: Processing conducted for pkr998's legitimate business interests where those interests are not overridden by your data protection rights — including fraud prevention, platform security, responsible gaming monitoring, and product analytics.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in the context of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Sharing Your Data

pkr998 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy frameworks and are bound by their respective data protection obligations.
• KYC and identity verification partners: Trusted third-party identity verification services may process your identity documents to assist with KYC compliance. These partners operate under strict data processing agreements with pkr998.
• Game software providers: Third-party game studios whose content is available on pkr998 may receive anonymised session data necessary to deliver game functionality and detect technical issues. They do not receive personally identifiable information.
• Fraud prevention and security services: Specialist security firms may process technical data such as IP addresses and device fingerprints to assist in detecting and preventing fraud and unauthorised access.
• Regulatory and law enforcement authorities: pkr998 will disclose personal data to governmental, regulatory, or law enforcement bodies where required or compelled by applicable law, court order, or lawful demand.
• Professional advisers: Legal, compliance, and auditing professionals engaged by pkr998 may access personal data in the context of their professional engagement, subject to strict confidentiality obligations.

All third parties with whom pkr998 shares personal data are contractually required to maintain appropriate technical and organisational security measures and to process that data only for the purposes specified by pkr998.

Cookies & Tracking Technologies

pkr998 uses cookies and similar tracking technologies on the Platform to ensure the site functions correctly, to maintain your authenticated session, to prevent fraud, and to gather aggregate analytics about how players interact with our services.

The cookies used by pkr998 fall into the following categories:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without rendering the Platform non-functional.
• Analytics cookies: First-party analytics cookies collect anonymised data about page visits, session duration, and feature usage. This data is used to improve the pkr998 platform. pkr998 does not use third-party analytics platforms that share your data with advertising networks.
• Fraud prevention cookies: These cookies assign a persistent device identifier that helps our security systems detect unusual login patterns and potential account takeover attempts.
• Preference cookies: Where you have set display preferences (such as language or responsible gaming reminder frequency), these settings are stored in preference cookies tied to your session.

pkr998 does not deploy third-party advertising cookies, retargeting pixels, or social media tracking technologies. Your browsing behaviour on pkr998 is not shared with advertising platforms.

Data Retention

pkr998 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The table below sets out our standard retention periods by data category.

Upon expiry of the applicable retention period, pkr998 will securely delete or anonymise your personal data. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate statistical purposes and can no longer be attributed to you as an individual.

Your Rights

As a player on the pkr998 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details in Section 14. We will acknowledge your request promptly and respond within a reasonable timeframe.

• Right of access: You have the right to request a copy of the personal data pkr998 holds about you, along with information about how it is being used.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For certain data fields (such as your registered email address or phone number), you may be able to update this directly within your account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the data has been unlawfully processed. Note that pkr998 may be required to retain certain data for regulatory or legal reasons even where an erasure request is made.
• Right to restrict processing: You may request that pkr998 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested.
• Right to data portability: Where processing is based on your consent or on contractual necessity, and where the processing is carried out by automated means, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on pkr998's legitimate interests at any time. You also have an absolute right to object to your personal data being used for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Children & Minors

pkr998 operates a strict 21+ minimum age policy. The Platform is not directed at, and is not intended for use by, any person under the age of 21. We do not knowingly collect personal data from individuals under the age of 21.

If you are a parent or guardian and you believe that a person under the age of 21 has registered an account or submitted personal data to pkr998 without your knowledge or consent, please contact us immediately at [email protected]. We will investigate the matter promptly and, if confirmed, will delete the account and all associated personal data without undue delay.

Data Security

pkr998 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes, but is not limited to:

• TLS encryption: All data transmitted between your device and the pkr998 platform is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Encryption at rest: Sensitive personal data stored in our databases — including identity documents and financial records — is encrypted at rest using strong encryption algorithms.
• Access controls: Access to personal data within pkr998 is restricted on a strict need-to-know basis. Staff are granted the minimum level of access necessary to perform their role, and all access is logged and audited.
• Two-factor authentication: pkr998 supports 2FA for player accounts via SMS to your registered Pakistani mobile number. We strongly recommend all players enable this feature to protect their accounts.
• Regular security testing: The pkr998 platform undergoes regular penetration testing and vulnerability assessments to identify and remediate security weaknesses before they can be exploited.
• Incident response: pkr998 maintains a documented security incident response plan. In the event of a data breach that is likely to result in risk to affected players, we will notify those players and the relevant supervisory authorities in accordance with applicable law.

While pkr998 takes all reasonable precautions to secure your personal data, no method of transmission over the internet or electronic storage is 100% secure. You also play a role in maintaining your account security — see Section 4 of our Terms and Conditions for guidance on account security best practices.

International Data Transfers

pkr998 is an internationally operating gaming platform. In the course of providing our services, personal data may be transferred to and processed in jurisdictions outside of Pakistan — including the jurisdiction in which pkr998 holds its gaming licence, and the locations of certain third-party service providers.

Where such transfers occur, pkr998 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection principles. These safeguards may include contractual data transfer agreements with recipient organisations, or reliance on applicable adequacy determinations.

If you would like further information about the safeguards pkr998 applies to international data transfers, please contact our support team at [email protected].

Changes to This Privacy Policy

pkr998 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of our operations. The effective date at the top of this Policy will be updated to reflect any amendments.

Where changes are material — meaning they significantly affect your rights or how your personal data is processed — pkr998 will notify registered players by email to the address on file and via a prominent notice on the Platform, with reasonable advance notice before the changes take effect.

Your continued use of the pkr998 Platform after any updated Privacy Policy has taken effect constitutes your acknowledgement of the updated terms. If you do not agree with any changes, you should cease using the Platform and may request account closure in accordance with our Terms and Conditions.

Contact & Data Requests

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data pkr998 holds about you, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the pkr998 Platform. This is the fastest channel to reach our Pakistan-based support team for any privacy-related enquiry.
• Email: [email protected] — please use the subject line "Privacy Request" and include your registered account email address so we can locate your records promptly.
• Response Time: pkr998 aims to acknowledge all privacy-related requests within 2 business days and to provide a substantive response within 30 days. In complex cases, we may extend this period by a further 30 days with prior notice.

For matters relating to responsible gaming, self-exclusion, deposit limits, or problem gambling support — which may involve the processing of personal data — please visit our dedicated Responsible Gaming page.